TERMS AND conditions

SUBSCRIPTIONS

  • Subscriptions are automatically extended until further notice
  • There is a 1-month notice period, starting on the first of the following month. Your subscription will be cancelled at the end of that month
  • Cancellations need to be submitted by e-mail, cancellations over the phone or via WhatsApp will not be taken into account
  • Payments for the subscriptions are made with direct debit. Single classes or multi class packages are paid via iDeal

MULTI CLASS PACKAGES

  • The class package is strictly personal, which means it can only be used by you
  • Payment happens in advance, otherwise you will not have access to the class
  • It is not possible to get a refund for the packages
  • Packages are valid for 6 months

CHANGES

  • Studio 9 Pilates retains the right to make changes to the schedule and to the prices of single classes, package deals and subscriptions
  • In case a class is cancelled due to a public holiday or an unexpected event, you can book another class at a later time

CANCELLATION

  • Group classes need to be cancelled 2 hours in advance, otherwise the class will be charged to you
  • Private classes need to be cancelled 24 hours in advance, otherwise the class will be charged to you

LIABILITY

  • Studio 9 Pilates is not responsible for loss or damages to personal possessions
  • Participating in classes are at the responsibility and risk of the participants themselves
  • Studio 9 Pilates is not responsible for damage and/or personal injuries that arise during or as a result of the classes
  • Physical complaints, injuries or other important physical aspects need to be reported before class, preferably by email
  • Follow the instructions from the instructors at all times

ADDITIONAL

  • Children are not allowed in the studio during class
  • Please be present at the studio for about 5-10 minutes before your class starts
  • Grip socks are mandatory because of hygiene and safety reasons, without these you will not have access to the class (grip socks can be bought for €15,- in the studio if necessary)
  • Studio 9 Pilates retains the right to make changes to the general terms and conditions